Navigating Complex Software Deployments and Organizational Change Management

Abstract: 

In this insightful webinar, we delve into the intricacies of digital transformation through the lens of a significant project being undertaken by Alcon. A significant part of the webinar will address common misconceptions across industry regarding the deployment of complex software. Executive guests challenge the notion that installation and configuration are the most labor-intensive aspects, instead arguing that a substantial portion of effort (about 60%) and challenges (nearly 90%) arise from the social process of evolving people’s perspectives and work methodologies – Organizational Change Management (OCM). Through engaging discussion with special executive guest Larry Sampson (please add full title here), facilitated by Dr. Jeffrey G. Soper, a knowledgeable host with deep expertise in OCM, participants will experience a first-hand account of their experiences and lessons learned. This webinar series promises to be an invaluable resource for professionals navigating digital transformation and organizational change, offering a blend of theoretical knowledge and practical insights from a real-world project.

Session #1: Digital Transformation: Cause, Catalyst, or Chaos?
Date: May 7, 2024 @ 1:00 PM EST.
Description: In this session of the webinar series, we will explore the multifaceted concept of digital transformation from various perspectives. The executive guests and facilitator will provide valuable insights on topics:
Topic 1: Understanding Digital Transformation and Its Widespread Interest
Topic 2: Concrete Actions Taken to promote Digital Transformation

Session #2: Digital Transformation: The Alcon Experience – Stage 1: Acknowledgement
Date: May 21, 2024 @ 1:00 pm (EST)
Description: In this session of our webinar series, we will delve into the critical first stage of Organizational Change Management (OCM): Acknowledgement.
This session will uncover the importance of acknowledgment and its implications, both through the lens of OCM presented by Jeff and through the real-world experiences shared by Larry from Alcon.

Session #3: Digital Transformation: The Alcon Experience – Stage 2: Adaption
Date: May 30, 2024 @ 1:00 pm (EST)
Description: In this session, we will explore Stage 2 of OCM: Adaption exploring its meaning, differentiation from acceptance, methods for fostering readiness, and insights into resistance. We’ll also uncover the significance of adaptation and its implications, presented through Jeff’s lens of OCM, and complemented by Larry’s perspective from Alcon.

Session #4: Digital Transformation: The Alcon Experience – Stage 3: Adoption
Date: June 4, 2024 @ 1:00 pm (EST).
Description: In this session, we will delve into Stage 3 of OCM: Adoption examining its definition, the concept of acceptance, strategies for fostering responsiveness, and insights into overcoming resistance. Through Jeff’s perspective on OCM, we’ll explore the importance of adoption and its implications. This will be complemented by Larry’s perspective from Alcon, providing real-world insights into the topic.

Session #5: The Future of Digital Transformation – Stage 4: Actualization
Date: June 18, 2024 @ 1:00 pm (EST).
Description: In this session, we will explore the future of digital transformation and its potential implications for organizations worldwide. The experts will also provide industry insights on
Topic 1: Future of Digital Transformation which focuses on Actualization through Jeff’s lens of OCM, addressing ownership, resilience, and the importance of actualization. This will be complemented by insights from Francisco from FDA and Larry from Alcon.
Topic 2: We will engage in an open discussion on whether we are entering the Fifth Industrial Revolution. Participants will have the opportunity to share their thoughts, insights, and predictions on the topic, fostering a dynamic exchange of ideas and perspectives.

Join us for this enriching webinar series, offering a blend of theoretical knowledge and practical insights from real-world projects.

Speakers:
🎤 Dr.Jeffrey G Soper : Executive Director, ISBPI
🎤 Francisco Vicenty : Case for Quality Program Manager, US FDA
🎤 Laurence Sampson : Head of Digital Transformation and Strategy, Alcon

Date & Time: May 7th 2024, 1: 00 PM EST
Location: Virtual