DE-RISKING TRANSFORMATION
Organizational Change Management (OCM) plays a pivotal role in the implementation of reengineering of business processes to harmonize with new technological systems. When new technologies are introduced, it often necessitates a shift in the working paradigm, requiring employees to adopt new skills, workflows, and behaviors. OCM facilitates this transition by ensuring that people are prepared, supported, and competent to operate within the redefined processes effectively, thereby maximizing the chances of the implementation being successful and value-driven.
People don’t resist change; they resist change that they don’t understand. Understanding change is best accomplished through the evolutionary development of a change mindset comprised of the following four phases – Acknowledgement, Adaption, Adoption, and Actualization. Through the process of developing a change mindset, the perception of change transitions from “theirs” to “ours,” and from “trauma” to “transformation.
MAKE THE CHANGE YOURS
While more than fifty percent of companies that attempt to move to a digital first model will fail; change is still inevitable. These organizations must centralize a digital approach into their corporate strategy and drive the necessary cultural changes to realize success.
CG’s OCM offering aligns the human elements of an organization with its technological aspirations, ensuring that changes are not just technically successful but also culturally assimilated. Through effective communication, training, and support strategies, CG fosters an environment where resistance to new software and processes are minimized, and the organization can fully realize the benefits of the technological advancements, ensuring that the implementation aligns seamlessly with the organizational objectives and enhances overall productivity and efficiency.
CG’s support in aligning our systems with industry regulations has transformed our compliance practices. Thanks to their guidance, we are confidently embracing compliance challenges with necessary skillsets for ensuring success.
– Chief Information Officer, Pharmaceutical Company